GCV portfolio company and guest self service platform QikServe, have teamed up with Britain’s biggest motorway service operator, Moto, to launch a click and collect ordering service at 48 of it’s sites around the UK.
Supported by QikServe’s PreOday platform, the program will begin with a pilot at Burger King locations starting in June.
Since the lockdown came into force, motorway services have remained open albeit with reduced facilities. This has hit many of the UK service station based restaurants hard following lengthy closure due to the COVID-19 outbreak.
Daniel Rodgers, Founder and President of QikServe, said: “The motorway service station is the perfect place to show the power of our digital ordering platform; it has the potential to transform the customer experience and make every rest stop a pleasurable one for guests. When you’re trying to get somewhere – fast – the idea of spending time in a queue is less attractive. We are excited to help Moto remove that roadblock and to enhance its reputation for outstanding customer service.”
The announcement follows an agreement earlier this month with QikServe to offer mobile ordering at TGI Fridays in the UK.
Ahead of a stop at one of Moto’s nationwide locations, customers will be able to use a mobile phone to browse the menus of Moto’s popular food brands, select a site and pick-up time, and pay for their order. Their food will be ready at the specified time at special collection point or it can be delivered to their vehicles.
With lock-down restrictions in place, Moto said the ordering portal would help to protect colleagues and customers by minimising contact time.
Grace Matthews, GCV Marketing Marketing Manager said:
“With so many key workers including that of lorry drivers delivering goods and NHS volunteers taking medical supplies around the country it’s fantastic to see that they now have access to a simple yet innovative system which supports cashless payments whilst promoting social distancing.
As travel by car on the UK roads will begin to see an increase over the coming months and demand for quick contactless payment solution will continue, we are thrilled to see how one of our portfolio companies are supporting the service station restaurants get back on the road to recovery.”