California's Living Desert Zoo & Gardens select UK tech firm n-gage.io
A Software and technology firm from the North East has secured their first major deal in the US.
n-gage.io has now partnered with the Living Desert Zoo and Gardens in California to launch a new mobile application. The leading US tourist spot, which receives more than 600,000 visitors each year, claims that this will enhance communication, navigation, conservation awareness, and accessibility across its 1200-acre property.
The Living Desert Zoo and Gardens, committed to the conservation of global deserts and wildlife, is famous not only for housing over 150 species of animals but also for its 52 gardens that are home to more than 1,200 species of plants.
Entrepreneur Bryan Hoare spearheads n-gage.io, a venture nurtured in County Durham by GCV Labs. The goal of n-gage.io is to revolutionize user experiences via a highly adaptable SaaS platform that is driven by data insights and includes an integrated mobile-web application.
n-gage.io has been co-founded by Bryan Hoare and GCV Labs, the venture builder division of Growth Capital Ventures. GGV Labs has a track record of successfully creating, and launching technology-driven start-ups that have the potential to transform industries and break into international markets.
“We're delighted to secure our first US contract with The Living Desert Zoo and Gardens who chose our attraction management software and mobile app following a rigorous selection process,” said Bryan.
“The Zoo and Gardens are renowned for their work around the world, contributing to wildlife conservation for over half a century. We're proud to build on this legacy and provide their visitors with a digital mobile pocket guide that enhances their visit and experiences, and we’re actively looking to help more zoos, wildlife parks and other attractions across the US to transform their approach to digital engagement.”
The Living Desert Zoo and Gardens in California has launched the app (Image: Living Desert Zoo)
The solution from n-gage.io combines the highly adaptable mobile app with powerful attraction management software. This provides The Living Desert with the necessary tools and data insights to improve visitor experience and interact with them in real-time.
The Living Desert Zoo and Gardens now uses the app as a focal point for visitors, to provide more rich content and media on their habitats and surroundings. Visitors are also feeling the impact of improved navigation, finding their way around habitats, gardens, and other points of interest using n-gage.io's innovative wayfinding solution, which is optimised for both on and offline use.
The team has also launched its industry-leading in-app trails feature, crafting experiences around both the Zoo and Gardens, making the 1200-acre site even more open for exploration.
“We're excited to launch this new app and offer our visitors an enhanced experience," said Allison Krupp, Vice President of Marketing & Communications at The Living Desert Zoo and Gardens.
“We’re always looking for new ways to innovate and enhance our visitor experience. In n-gage.io we found a UK team of dedicated and innovative professionals who have developed a software platform and highly customisable mobile visitor app packed with features that we believe is a game changer for our industry.
“The app is now playing a major role in helping us to achieve our goal of continuing to inspire current and future generations around the importance of conservation. Additionally, we appreciate the multi-lingual features for our global tourism visitors.”